Free shipping on all orders.
Enjoy a 50% + 5% discount on Black Friday.
Free shipping on all orders.
Enjoy a 50% + 5% discount on Black Friday.
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Shipping Policy
At Vuraart, every piece of artwork is hand-painted by an artist and meticulously crafted. This policy outlines our shipping process, estimated delivery times, and other important details to ensure that you receive your artwork directly from the creator.
Shipping Costs & Destinations
Where do we ship?
Currently, we only ship to the following regions: the United States, Canada, and Australia.
Shipping Cost:
We are pleased to announce that all items come with free shipping. The price you see is the final price you will pay.
No hidden fees: All import duties and taxes are included in our product prices. You will not need to pay any additional fees upon receipt.
How long does delivery take?
Because each painting requires meticulous creation and proper drying time, please refer to the following schedule: Total Estimated Delivery Time: 10 – 17 Business Days
Production Time (5–7 Business Days): This is the time required for professional artists to hand-paint your order and for the paint to cure sufficiently for safe packaging.
Transit Time (5–10 Business Days): Once shipped, items typically arrive via trusted premium carriers including DHL, FedEx, or UPS Express.
The "Preview & Approval" Service:
Before shipping, we will send you photos and videos of the artwork via email for your confirmation. You may request adjustments to the colors or details. We will only ship the item once we have received your confirmation.
Order Processing
All orders placed before 5:00 PM (GMT-08:00) Pacific Standard Time will be processed on the same day. Orders placed after this time will be processed on the next business day.
Packaging Standards
We ensure artworks are shipped according to strict safety guidelines based on the format you choose:
Rolled Canvas (Ships in a Tube): The canvas is rolled and placed in a dent-resistant tube. This is the safest method for oversized works and allows for easy stretching or framing by your local framer.
Small Framed/Stretched Art (Ships in a Box): Shipped flat in a sturdy, well-protected cardboard box with ample cushioning support.
Large Framed/Stretched Art (Ships in a Crate): Shipped in a custom-built, heavy-duty wooden crate designed for international art transport, tightly sealed and secured.
Contact & Business Information
If you have any questions regarding your order or shipping, please contact our support team:
Customer Service Email: info@vuraart.com
WhatsApp/Phone: +852 62063873
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